1. Who provides QRNeto
QRNeto is provided by WAGON LLC, Yerevan, Armenia. You can contact us at +374 93 078807 or through our Contact page. In these terms, “QRNeto”, “we” and “us” refer to WAGON LLC. “You” means the person or organization using the service.
2. Accounts and authority
QRNeto is a business platform for managing digital guest and customer experiences. You must be able to enter a binding agreement and, if acting for a business, have authority to accept these terms for it. Provide accurate account information and keep your account secure. Your Joomla/QRNeto identity may belong to an organization with several workspaces and modules. Owners are responsible for the access they grant to other users.
3. Trials, plans and orders
The trial plan, duration, included allowances and fallback shown during signup govern the initial trial. A plan selected on a marketing page expresses interest only; it does not purchase or activate that paid plan. No payment card is required for a no-card trial. Trial signup does not authorize a charge, and a trial does not automatically become a paid subscription without an approved order or other express agreement.
At the end of a trial or subscription, the configured fallback and entitlement rules apply. Some resources may require a keep/archive decision or become unavailable under lower limits. Downgrading does not, by itself, authorize deletion of your saved content. Paid fees, billing cycles, taxes and any applicable cancellation or refund arrangements must be disclosed in the order you approve. Nothing here creates a charge where no paid order exists.
4. AI Credits and feature access
AI Credits are shared across eligible workspaces and modules in the same organization. Each workspace/module still needs the relevant AI feature entitlement. Included allowances retain their own subscription and trial periods and are used before purchased credits. Unused trial-included credits do not carry into a new paid allowance. Purchased credits remain separate and follow the expiry terms disclosed for their purchase or grant. Credits are service allowances, not money or a payment account, and are not transferable between unrelated organizations unless expressly agreed.
5. Your content and use of AI
You keep your rights in the content you provide. You authorize us to host, display, process and, when you request it, translate or otherwise use that content only as necessary to provide and support the service and comply with law. You must have the rights and permissions needed for the content and personal data you submit, including business branding, menus, guest information and staff details.
AI output may contain errors or omissions. Review translations, prices, service descriptions and other generated output before relying on or publishing them. AI output is not professional medical, legal or financial advice. Do not submit unnecessary confidential or sensitive personal information to AI features.
6. Acceptable use and security
Do not use QRNeto unlawfully, infringe another person’s rights, upload malicious software, bypass access controls or commercial limits, interfere with other organizations, or misuse trial registrations or credit grants. Do not share passwords or attempt to access another organization’s data. Tell us promptly if you suspect unauthorized access. Passkeys are an alternative authentication method; registering a passkey does not grant access after logout without a new successful authentication.
7. Privacy and business data
Our Privacy Policy explains account and service data processing. Where your business determines how guest, customer or staff data is used, you remain responsible for the required notices, permissions and lawful instructions. A suitable data-processing agreement must be put in place where applicable. Acceptance of these terms is not an opt-in to marketing and does not replace any consent separately required by law.
8. Availability, changes and third parties
We aim to operate QRNeto with reasonable care, but maintenance, network problems and third-party outages may affect availability. External services, devices and AI providers have their own conditions and limitations. We may improve the platform and address security or operational issues. Material changes to agreed paid access or these terms will be communicated appropriately; mandatory contractual and statutory rights remain unaffected.
9. Suspension, cancellation and data
You may stop using the service and contact us about closing your account, cancelling renewals, or available export and deletion arrangements. Stopping use does not by itself cancel an outstanding order. We may restrict or suspend access where reasonably necessary to address a material breach, security risk, unlawful use or legal requirement. Where appropriate, we will explain the issue and allow a reasonable opportunity to resolve it. Retention of records after closure follows the Privacy Policy and applicable law.
10. Responsibility and disputes
Each party is responsible for its own obligations under applicable law. QRNeto cannot guarantee a particular commercial outcome or that AI output will always be correct. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including applicable consumer and data-protection rights. Please contact WAGON LLC first so we can try to resolve an issue. Any separately agreed order and mandatory law determine applicable dispute procedures; these terms do not impose an undisclosed exclusive forum.
11. Versions and contact
This is version 2026-10-17.1, effective 17 October 2026. We record the versions accepted during new account creation. Established users are not automatically blocked by this release for re-consent. Future changes and any required acceptance process will be communicated separately. For questions, contact WAGON LLC, Yerevan, Armenia, at +374 93 078807.