01↗
Too many calls
Routine requests overload reception and slow response times.
← All industries
QRNETO FOR HOTELS
Hotel Digital Concierge Platform for Better Guest Experiences
Give guests one QR code for digital concierge, room service, housekeeping, hotel information and multilingual assistance from their phone — with no app download.
✓ One QR✓ No guest app✓ Multilingual
WHY QRNETO
Turn everyday guest requests into a smoother experience.
Give guests one QR code for digital concierge, room service, housekeeping, hotel information and multilingual assistance from their phone — with no app download.
02↗
Language barriers
Guests may struggle to find or request the right service.
03↗
Scattered information
Menus, hotel information and local recommendations live in different places.
04↗
Slow service visibility
Guests often do not know whether a request was received or completed.
CONNECTED EXPERIENCE
A Hotel Guest Experience Platform for Everyday Service
Order by Voice
Smart suggestions
Live Status
AI orchestration layer
AI ChatBot and Voice Concierge
Guests can type or simply say what they need. QRNeto AI understands the intent and connects the request to the right service or action.
Order by Voice
Smart suggestions
Live Tracking
AI-assisted experience
Room Service
AI-assisted discovery helps guests browse menus, choose options and place room-service orders with less friction.
AI Concierge
Service Booking
Personalized Support
AI-assisted experience
Digital Concierge
A 24/7 digital concierge that helps guests with requests, bookings, services and personalized assistance through AI.
Instant Requests
Room Refresh
Personalized Support
AI-assisted experience
Housekeeping
Guests can ask naturally for towels, cleaning or room needs while QRNeto routes the request to the right workflow.
Local Discovery
Nearby Attractions
Personalized Picks
AI-assisted experience
Explore Nearby
AI-supported recommendations help guests discover hotel-selected restaurants, attractions and nearby experiences.
Guest Requests
Online Payments
Late Check-out
AI-assisted experience
Guest Services
Everything your guests need, from service requests and late check-out to secure payments — all in one place.
Instant Ordering
Smart Restock
AI Recommendations
AI-assisted experience
MiniBAR
A smarter minibar experience with instant ordering, premium selections and AI-powered recommendations.
Real-time Tracking
Smart Routing
Instant Notifications
AI-assisted experience
Live Status
Keep guests informed in real time with clear updates for every request, order and service.
AI Translations
50+ Languages
Multilingual Chat · Global Guests
AI-assisted experience
Multilingual Experience
Serve every guest in their preferred language with instant AI-powered translation across the entire experience.
HOW IT WORKS
From QR Scan to Hotel Service in Seconds
Scan
The guest scans the room QR code — no app download required.
Choose
They open room service, housekeeping, concierge or another available service.
Request
The order or request reaches the hotel dashboard with room context.
Stay informed
Status updates and notifications keep the guest updated.
AIQRNETO
Reduce repetitive calls to receptionMake services easier to discoverSupport multilingual guestsCreate a consistent mobile guest journey
AI-POWERED
AI Hotel Concierge Where It Adds Practical Value
Help guests navigate services, communicate across enabled languages and reach the right hotel action faster while hotel staff remain in control.
Digital Guest Convenience Without Losing Human Hospitality
- ✓Reduce repetitive calls to reception
- ✓Make services easier to discover
- ✓Support multilingual guests
- ✓Create a consistent mobile guest journey
- ✓Keep requests and order status visible
- ✓Launch without requiring a guest app
PRICING
Hotels plans
Start with the plan that fits today and upgrade as your operation grows.
Free
Essential QRNeto tools to start building a smarter guest experience.
Free
Free
- ✓Hotel Rooms Limit: 10
- ✓Core Languages Limit: 1
- ✓Services: 10
- ✓Room Service menu items: 10
- ✓Custom Branding
- ✓Explore Nearby: 10
- ✓Core Locations Limit
- ✓Hotel Room Service Menu Items Limit
- ✓Hotel Explore Nearby Limit
- ✓Hotel Advanced Option Groups Limit
- ✓Organization Workspaces Limit: 1
- ×Guest Concierge Chat
- ×Core Ai Translation Enabled
- ×Push Notifications
- ×Analytics
- ×Minibar
- ×Business Services
- ×Advanced option groups
- ×Core Ai Credits
Starter
Core digital guest services for small hotels ready to streamline everyday operations.
€19/ month
€190/ year
- ✓Hotel Rooms Limit: 10
- ✓Core Languages Limit: 3
- ✓Services: 50
- ✓Room Service menu items: 50
- ✓Guest Concierge Chat
- ✓Core Ai Translation Enabled
- ✓Push Notifications
- ✓Analytics
- ✓Custom Branding
- ✓Explore Nearby: 20
- ✓Minibar
- ✓Business Services
- ✓Advanced option groups: 10
- ✓Core Locations Limit
- ✓Hotel Room Service Menu Items Limit
- ✓Hotel Explore Nearby Limit
- ✓Hotel Advanced Option Groups Limit
- ✓Organization Workspaces Limit: 1
- ×Core Ai Credits
Pro
A complete guest experience suite with automation, AI tools and advanced hotel services.
€39/ month
€390/ year
- ✓Hotel Rooms Limit: 80
- ✓Core Languages Limit: 5
- ✓Services: 100
- ✓Room Service menu items: 100
- ✓Guest Concierge Chat
- ✓Core Ai Translation Enabled
- ✓Push Notifications
- ✓Analytics
- ✓Custom Branding
- ✓Explore Nearby: 100
- ✓Minibar
- ✓Business Services
- ✓Advanced option groups: 100
- ✓Core Locations Limit: 10
- ✓Hotel Room Service Menu Items Limit: 200
- ✓Hotel Explore Nearby Limit: 200
- ✓Hotel Advanced Option Groups Limit: 50
- ✓Organization Workspaces Limit: 2
- ✓Core Ai Credits: 1000
Business
Advanced capabilities, higher limits and flexible tools for larger hotels and multi-property operations.
€69/ month
€690/ year
- ✓Hotel Rooms Limit: 200
- ✓Core Languages Limit: 10
- ✓Services: 200
- ✓Room Service menu items: 200
- ✓Guest Concierge Chat
- ✓Core Ai Translation Enabled
- ✓Push Notifications
- ✓Analytics
- ✓Custom Branding
- ✓Explore Nearby: 100
- ✓Minibar
- ✓Business Services
- ✓Advanced option groups: 100
- ✓Core Locations Limit
- ✓Hotel Room Service Menu Items Limit
- ✓Hotel Explore Nearby Limit
- ✓Hotel Advanced Option Groups Limit
- ✓Organization Workspaces Limit: 3
- ✓Core Ai Credits: 5000
FAQ
Questions hotels usually ask
01Do guests need to install an app?+
No. Guests open the QRNeto experience in their mobile browser after scanning the hotel QR code.
02Can each room have its own QR code?+
Yes. QRNeto can use room-specific QR codes so supported requests and orders carry the relevant room context.
03Can the guest experience be multilingual?+
Yes. The hotel can enable multiple guest-facing languages. English is the canonical source, with localized content available for the enabled languages.
04Can guests see request and order status updates?+
Yes. Supported workflows can keep guests informed as orders and requests move through their configured status stages.
05Can QRNeto work alongside our existing hotel systems?+
QRNeto can operate as a guest-experience layer alongside existing hotel systems. Specific third-party integrations depend on the integrations configured for your QRNeto deployment.
06What happens after the Pro trial?+
If the hotel does not subscribe after the configured Pro trial, it can move to the Free plan according to Core limits. Excess resources are archived rather than deleted.
QRNETO
Make every room a digital service point.
Start with a QRNeto Pro trial and build a guest experience that is easier to access, easier to manage and ready to grow with your hotel.